Protected: Letter from Chief Executive & Ombudsman Re: Complaints in COVID-19 Pandemic

Letter from Chief Executive 26th March 2020  Dear Colleagues I am conscious that the rapidly developing situation in respect of Coronavirus (Covid-19) requires the full focus of all Family Practitioners and their staff. As such, I am writing to you to provide some immediate direction and clarity on what should happen in this period regarding the handling and management of complaints. Guidance in Relation to Health and Social Care Complaints Procedure (April 2019) remains the extant guidance...

GPNI have brought together a large multi-disciplinary working group to generate and collate the most up to date and relevant information for Northern Ireland Primary Care.  Below you will find important updates regarding the ongoing COVID-19 pandemic along with primary care specific guidance.  This is a developing resource which will be updated as new information and guidelines become available.

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